Privacy Policy
Last updated: December 2024
1. Introduction
answer.email ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our email-based AI service.
2. Information We Collect
When you send an email to our service, we collect:
- Your email address (to send you the response)
- The content of your email (to generate a response)
- Metadata such as timestamp and subject line
3. How We Use Your Information
We use your information to:
- Process your request and generate an AI response
- Send the response back to your email address
- Track usage for billing purposes (number of requests per day)
- Improve our service quality
4. Data Retention
We retain your email content for a maximum of 30 days for quality assurance and troubleshooting purposes. After this period, email content is permanently deleted. Your email address may be retained for billing and account management.
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit
- Encrypted storage for data at rest
- Regular security audits
- Access controls and authentication
6. Third-Party Services
We use third-party services to operate our platform:
- Resend (email delivery)
- Groq (AI processing)
- Vercel (hosting)
These providers have their own privacy policies and security measures.
7. Your Rights
You have the right to:
- Request access to your data
- Request deletion of your data
- Opt out of our service at any time
- Request a copy of your data
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: